A Day in the Life of KP: The Owner of Killer Papers

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A Day in the Life of KP: The Owner of Killer Papers

 

As the sole owner and founder of Killer Papers, I’ve worn a lot of hats over the years, so to speak. Be it social media manager, legal representative, hiring recruiter, writer or CEO, I've taken part in every aspect and role in this company. Through doing so, I've learned a lot and it's been a great experience that allows me to have a very thorough understanding of my business. Because I've written papers myself, I know the struggles. Because I've ran the email and site, I know the headaches and how to overcome them. My point is that what you need to know is that I'm not just an owner, I'm an owner-operator and that's how I like it. It's been tiring and there were plenty of nights I felt like quitting, but thankfully I kept the bigger goal in mind, which was a life that looks a lot like the one I'm leading today. These days, I'm thankful that I’ve got a small admin team that assists me with some parts of the running the business, but I still do quite a bit to keep this business running like a well-oiled machine. Here's what my average day looks like both in and out of my "office".
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So, what do my days look like? A busy schedule full of coffee and meetings that run sun up past sundown? Not quite. But sometimes it can get hectic when the shit hits the fan. Those are the long days.  
 

In the past six months, I’ve had days where I worked from 8AM until the time I went to bed. I’ve had others where I didn’t do more than just check to see if there were any sales that day (those are actually pretty boring for me).
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On a chaotic day, I’m usually handling threats to the business (competitors, legal issues, etc.) or thinking and strategizing on big picture ideas (additional products and services, social media strategy, blog strategy, sales projections, hiring plans, etc.). For instance, last fall, I spent several days working ‘round the clock trying to figure out how I can get down fake reviews that my competitors wrote as well as bringing down KillerPapers.com, the scammer site that ripped off both my site content and my brand as a whole after they bought the domain for like $3,000 (I am way too cheap to buy that – I went with KillerPapers.org for less than 1% of the price). Thankfully I was successful in the latter pursuit, but it took a lot of time and effort. I had to talk to lawyers, do research on domain and website laws, write legal notices to hosting companies, notify my current and potential customers about the threat (some people mistakenly think my business site is .com) and think of strategies to achieve the ultimate goal of taking it down. Those days were extremely stressful. When you’ve got everything riding on your business and are the sole person responsible for the well-being of those that work for you, it can feel like you’re under a major attack. I lost a lot of sleep over those issues. But after a few days, I had problem-solved my way into some solutions and was feeling pretty good and able to get back to my usual routine.
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Unfortunately, I was never successful in getting down those slanderous, FALSE reviews, so I decided to confront the reviews head-on by putting my side of the story online. You can read about that here, but the gist of things is that my competitors create dozens or hundreds of sites that “review” and “rank” essay writing services. They rate theirs highly and those of their competitors (that’s me) negatively. Their goal is to get my potential customers to be sketched out and then go with them. I thought about setting up a review site or two of my own to do the same to them. Perhaps someday I will, but for now, I’m hoping the honest approach wins. Ironic coming from the owner of an essay writing service, I know, but I’m not a liar. I do things pretty honestly when it comes to business. 
 

Other chaotic days involve when someone isn't following the rules on my site or a new writer bails on projects they committed to. Thankfully my team is pretty A1, but occasionally a writer will join the team and start trying to steal clients off of the site in order to make more money for themselves. I've seen everything from "I can do this cheaper off the site" being sent through the chat to uploading a picture with their personal email on it asking the customer contact them there. It sucks because the writing team (some have been with me since early 2017) and I have worked hard building trust with the customers we have and then someone goes along and tries to cut us out of the equation. It's always chaotic and draining because it involves an investigation, contacting clients, removing the writer, reassigning projects to new writers and more. These days suck and are always disappointing, especially because we put a lot of time into interviewing, vetting, hiring and training good writers and then it's all gone over such an insignificant amount of money in the grand scheme of things. But in business, whether the theft is small or big, you've got to protect yourself, even if that means working later than you'd like that day. And again, most of the writing team, just like most people in life, only do good things and have good intentions. For that, I'm thankful. 
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On a more average day, things are substantially more relaxed and laid back. I wake up in the late morning alongside my wonderful girlfriend and check my email. Like I said earlier, my admin team handles a good bit of the work, but some items still need my approval before they can proceed. Things like changes to the website that I need my web design team to complete or an answer from my accountant regarding something with our finances. Or picture this: Imagine the rare case where we have an unhappy customer and an unhappy writer, both of whom say the other is in the wrong regarding their grievance. Part of being the owner of Killer Papers is making difficult calls. There isn’t a playbook or any mentors for me in this business and often my admin team needs me to make the call because the cases are rare and always different. Sometimes I am the unpopular guy with a customer or a writer, but I try my best to be fair. In some cases, I even use a trusted third-party to review both sides of the story. Usually, a compromise is the outcome and I’m able to keep both the writer and customer from departing. Pro-tip: Make sure to set up clear expectations with your writer so there is no confusion and do not leave any details out and then come back later asking for changes that are beyond the scope of the original request – That’s not what the writer signed up for. 
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After checking my emails, I start reading the news. I usually check Twitter first, primarily because they do a great job of both BREAKING news stories as well as presenting them succinctly for those that don’t have the patience to read 1000 words. I also like that they don’t inundate you with ads like some news sites, or charge a bullshit monthly fee to read their shit (New York Times really thinks I’m about to pay $5 a month to read what’s free on CNN?).
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My favorite news-related account is actually CNN, which is funny because a lot of people think I’m a conservative. Whether or not I am, I do think that CNN probably does the best job at presenting the news fairly, even though I have no major qualms with Fox or others. Therefore, they’re my go-to to start my daily reading or to check if a breaking news story is legit. When Kobe died (RIP), I didn’t believe it at first so I went to them, unfortunately, found it was true. Credible news is important. 
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I read about everything from international terroristic incidents to things like there being same-sex penguin couples raising a gender-neutral chick together at the London Zoo. Usually the latter ends up being the story I like to post about since it gets people riled up. It’s always fun to “stir the pot” and see people writing comments as long as this blog for days on end as they debate each other. I enjoy seeing y’all debate. A lot of old people think our generation is fucked but seeing you guys debate each other (rather well) about the stock market, politics, international relations, and climate change gives me a lot of hope for the future.
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I like to browse social media for a bit. It’s not as fun as it used to be for me since a lot of the memes are played out, but I often find inspiration and can make some good ones myself. I have been told by many that I have a “gift” for making memes. Great, right? Some people get good looks, Godly athletic abilities or are born into wealth. I get memes. I’ll take it I guess. 
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After figuring out some content ideas for the day, I start thinking about lunch. I have all my meals prepped and ready to go thanks to the efforts of my wonderful girlfriend who makes exceptional steak, chicken and pasta. The only thing I have to do is make a protein shake, microwave what I’m going to eat and then throw some vegetables in with it. After that, I’ll watch some YouTube while I eat. I’m sick of Netflix. I am enjoying things like Graham Stephan and Meet Kevin over Parks and Rec these days. Guess I’m getting old. Still, though, I do watch some shows like Stranger Things or House of Cards if I'm in the mood for fiction.
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After that, I check in with my admin team if I haven’t already. They brief me on what’s going on. If nothing major’s going on, my girlfriend and I will find something to do. Often we go to the beach, take a hike or just walk around a nearby park. I try to get outside every day and thankfully I live in a warm place so doing that isn’t too difficult. Beyond that, maybe we’ll go to the store or something. Nothing crazy usually.
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In the evenings, I’m busier because you guys are done with class and ready to put in your orders. I help my admin team more or will take over at certain times if they’re off for the night or need a break. It can get pretty busy in the email during peak times. For instance, one day last semester there were over 100 paid orders. That was absolute insanity considering the size of the writing team is pretty small. That night, I wrote a bunch of papers myself. Not because I wanted the money, but because I didn't want a potential customer (who may be in dire straits) to not get a price offer and then think negatively of the brand in the future. The KP brand is known for going the extra mile when others don't, and I work hard to maintain that. 
 

Beyond admin duties (email and such), I work on tasks unrelated to individual orders or customer service. These include things like coming up with and writing blog posts, researching my competitors, working on new product and service offerings, scouring Instagram for new advertisers to work with, reviewing total sales and handling any pressing issues as they come up (Writer’s parent is in the hospital and can’t finish the paper and I have to find a new writer to do it. Sometimes it’s me!). Additionally, I answer DMs from customers, potential customers and the advertisers I’m working with to grow the biz.
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Outside of work, I spend my nights eating dinner, hitting the gym, checking in on my parents and then more of the above. Long gone are the days of binge-drinking with my idiot friends and playing 2K until my eyes couldn’t stay open. These days, business, my health and my relationship with my girlfriend and family are what’s important to me. I had my fun in the clubs and bars hitting on girls, getting into fights and making a fool of myself (and I think everyone should at some point) but as I’ve gotten older and into a serious relationship and put my health as a priority, the hangovers and crazy lifestyle were hindering my growth. Still really glad I partied when I did, though. I don’t regret it an ounce. 
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And for the record, I do still have fun in the evenings sometimes. I go to sports games, out to nice dinners, scooter riding (the electric scooters they have now are fun as fuck), massages and to the beach, to name a few of the things I enjoy. Sometimes we’ll go on a road-trip or vacation and get to chill in a home theater with my parents. Life’s honestly pretty good these days and I actually really enjoy business in general and making money, so I consider running this business something I do for fun as much as I do for work.
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Going forward, I’m very excited to continue my travels (you can see them so far on Instagram on my story highlight “My Journey”) and am actually planning on finally going to Alaska this summer which is a lifelong dream of mine. 
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So there you have it and if you've made it this far, I’m glad you enjoyed reading about my life and what it’s like to be the owner of an internet business like Killer Papers. If you need an essay or something of the like, hit us up anytime. You can trust that we’ll take the same care with your projects that you would yourself. Or maybe MORE if you’re a lazy bum (most of y'all aren't). No judgment either way!
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Later y’all.

 

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